Miquest – Standardising testing at Tyne & Wear Fire and Rescue Service

Tyne & Wear Fire Miquest Case StudyIdhammar Systems is delighted to present this Case Study, with thanks to Tyne & Wear Fire and Rescue Service.

SINCE IMPLEMENTING MIQUEST ACROSS 17 STATIONS, Tyne and Wear Fire and Rescue Service has replaced all paper-based standard test cards and defect books. These have been replaced with standardised tests and defect logging on its secure centralised system that provides complete traceability for all vehicles, equipment assets and PPE.

 Helen Medhurst, from the Technical Services Centre explains why Miquest is mission critical for the Tyne and Wear Fire and Rescue Service teams:

“Since the launch of Miquest going live at Farringdon Fire Station, to the final station moving to the system, over 2200 defects have been logged on the system, 31 of these being Near Misses / RIDDOR incidents. The stations have logged more than 134000 tests, with over 109000 of these tests being weekly tests! On average, on a weekly basis, there are just under 4000 tests completed by crews across the service.”